Last updated: 14 September 2026
1. Who we are
MIAC SERVICES LIMITED (“MIAC”, “we”, “us” or “our”) is the controller of personal data processed through miacservices.com.
Address: Office 602, Block C, 6 Nikou Georgiou Street, 1095 Nicosia, Cyprus
Email: [email protected]
Telephone: +357 99609735
2. Scope of this policy
This policy explains how we collect and use personal data when you browse our website, contact us, request information or a consultation, or separately agree to receive marketing communications.
3. Personal data we collect
Depending on how you use the website, we process:
- Contact and enquiry data: your name, company or organisation, email address, telephone number where provided, the content of your message, and any other information you choose to include.
- Correspondence data: information exchanged when we respond to your enquiry or discuss our services.
- Technical and security data: IP address, browser and device information, date and time of access, requested pages, referring page, and server or security logs.
- Cookie and consent data: your consent choices, policy version and technical identifiers used to remember those choices.
- Marketing data: your contact details and consent record only where you have separately agreed to receive marketing communications.
Please do not submit sensitive personal data through a general website form unless MIAC has specifically requested the information.
4. Why we use personal data and our legal bases
- To answer enquiries, arrange consultations and provide requested information: to take steps at your request before entering a contract and, where applicable, for our legitimate interest in managing genuine business enquiries.
- To provide and administer our services: where processing is necessary for a contract with you or for requested pre-contractual steps.
- To operate and protect the website: for our legitimate interests in maintaining a secure, reliable and effective website.
- To meet legal obligations and establish, exercise or defend legal claims: where required by law or necessary for our legitimate interests.
- To send marketing communications: only with your separate consent. You have the right to withdraw consent at any time.
- To use optional cookies and load external services such as Google Maps: only with your consent. You have the right to change or withdraw your choice through the cookie settings.
5. Cookies and Google Maps
We use necessary cookies for essential website functions, security and remembering your consent choices. We block optional cookies and Google Maps until you provide the relevant consent. If you enable Google Maps, your browser connects to Google, which receives technical data such as your IP address and device information.
For details and to change your choices, see our Cookie Policy or use the “Cookie settings” button displayed on the website.
6. Who receives personal data
We disclose personal data only where necessary to:
- hosting, email, website maintenance and IT service providers acting on our instructions;
- professional advisers where necessary;
- public authorities, courts or regulators where disclosure is required by law;
- Google, only when you choose to load Google Maps.
We do not sell personal data.
7. International transfers
Some service providers, including Google when you enable Google Maps, process data outside the European Economic Area. Where such a transfer occurs, we rely on an applicable adequacy decision or appropriate safeguards, such as standard contractual clauses.
8. How long we keep personal data
- Website enquiries and related correspondence: up to 24 months after the last communication.
- Marketing records: until you withdraw consent or the purpose ends. We retain a minimal suppression record where necessary to respect your request not to receive further messages.
- Cookie consent records: for the period stated in the Cookie Policy, generally up to 365 days.
- Technical and security logs: only for as long as reasonably necessary for security, troubleshooting and legal compliance.
- Contractual or legally required records: for the period required by applicable law or necessary for legal claims.
9. Your rights
Subject to the conditions of applicable law, you have the right to request access to, correction or deletion of your personal data, restriction of processing and data portability. You also have the right to object to processing based on legitimate interests. Where processing relies on consent, you have the right to withdraw consent at any time without affecting processing carried out before withdrawal.
To exercise a right, email [email protected]. We will request proof of identity where necessary before responding.
10. Complaints
You have the right to lodge a complaint with the Office of the Commissioner for Personal Data Protection in Cyprus. Information is available at www.dataprotection.gov.cy.
11. Children
Our website and services are intended for organisations and professionals and are not directed to children. We do not knowingly collect children’s personal data through the website.
12. Security and updates
We apply appropriate technical and organisational measures designed to protect personal data. No method of internet transmission or electronic storage provides absolute security. We update this policy when our processing activities, services or legal obligations change. The latest revision date appears at the top of this page.
13. Contact
For privacy questions or requests, contact MIAC SERVICES LIMITED at [email protected], telephone +357 99609735, or at Office 602, Block C, 6 Nikou Georgiou Street, 1095 Nicosia, Cyprus.